Ethical Policy for my new shopping site

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Ethical Policy for my new shopping site

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sally_in_wales
Downsizer Moderator

Joined: 06 Mar 2005
Posts: 20809
Location: sunny wales

Posted: Sun Jun 11, 06 2:59 pm Post subject: Ethical Policy for my new shopping site

I'm working on an Ethical Statement for my new online shopping thingy, and I'm a bit stuck for inspiration. I'm squashing 'privacy' and 'ethics' into the same page mostly because I havent worked out how to add extra pages yet, but whilst it basically says what I want it to, I'm a bit concerned it sounds a bit happy clappy and unprofessional. Any helpful thoughts?

"Privacy & Ethical Policy

We take your privacy very seriously. Any data collected by this site is used purely to process your order or for normal recordkeeping. We never share this information for any reason whatsoever. We are also committed to constantly improving our sourcing of materials and manufacturing methods to ensure that our environmental and social impact is as positive and ethical as possible.

Where possible we work with local materials, where this is not practical we do our best to ensure that we have excercised good judgement to choose sustainably sourced materials and to limit waste of those components that are harder to track to source.

We take our personal responsibility to the planet and to our customers very seriously. To offset the packaging and stationary materials associated in the running of our business we make sure that a number of trees are planted every year.

We try very hard to be nice people to deal with, and promise to always do our best to get your orders right, without fuss, and with good cheer. If we do misinterpret your requests, we will do everything in our power to make sure you are completely happy with the final outcome. "

sally_in_wales
Downsizer Moderator

Joined: 06 Mar 2005
Posts: 20809
Location: sunny wales

Posted: Sun Jun 11, 06 2:59 pm Post subject:
I wonder if tree planting is tax deductable from a business???

jema
Downsizer Moderator

Joined: 28 Oct 2004
Posts: 28248
Location: escaped from Swindon

Posted: Sun Jun 11, 06 3:22 pm Post subject:
Sounds good to me, I prefer things kept quite sweet and simple.

Penny Outskirts

Joined: 18 Sep 2005
Posts: 23385
Location: Planet, not on the....

Posted: Sun Jun 11, 06 4:05 pm Post subject:

I suggest you split the first paragraph up and put a heading in saying "Privacy" with the bit up to "We never share this information for any reason whatsoever", then have a new paragraph and a separate heading "Ethical Policy" starting with "We are also committed...."

Perhaps the last paragraph should also have a separate heading, such as "Company Ethos" bit naff, but something like that? Do you have a returns policy - that should probably go with this last paragraph too.

Otherwise, looks good - I'd buy from you

sally_in_wales
Downsizer Moderator

Joined: 06 Mar 2005
Posts: 20809
Location: sunny wales

Posted: Sun Jun 11, 06 4:12 pm Post subject:
Makes sense, now looks like this (warning, ultra draft site in progress! Many squashed pictures and incomplete sections) https://sallypointer.com/shop/privacy.php

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