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Rob R

Joined: 28 Oct 2004
Posts: 31902
Location: York

Posted: Mon May 21, 12 8:53 pm Post subject:

Nick wrote:

Rob R wrote:

If I were you I'd close the account, not beaches of twitter, just that they're rubbish.

Beaches of twitter. How romantic, crashing on the shores of rumour, presumably?

Damn phone.

john of wessex

Joined: 18 Jun 2007
Posts: 2130

Posted: Mon May 21, 12 9:12 pm Post subject:
I would not touch Santander, but only because it has a reputation for crap customer service

lettucewoman

Joined: 26 Sep 2006
Posts: 7834
Location: Tiptoe in the Forest!!

Posted: Mon May 21, 12 9:45 pm Post subject:

john of wessex wrote:

I would not touch Santander, but only because it has a reputation for crap customer service

In my experience the branches are brilliant but unfortunately they are often hogtied by appalling behaviour from the corporate parent..it frustrates the branches because they can't give the service they would like..morale is pretty low atm...I work within the branches every 6 weeks

mochyn

Joined: 21 Dec 2004
Posts: 24585
Location: mid-Wales

Posted: Tue May 22, 12 7:45 am Post subject:
I think those were seperate societies which were bought when the Abbey demutualised. Which was a bad move, IMHO. Penny Outskirts and I both worked for Abbey in the 'good old days'! Are there any Building Societies that haven't demutualised?

Rob R

Joined: 28 Oct 2004
Posts: 31902
Location: York

Posted: Tue May 22, 12 8:00 am Post subject:

john of wessex wrote:

I would not touch Santander, but only because it has a reputation for crap customer service

It's a very well deserved reputation.

I'd agree with lettucewoman, if you can find a branch, and it's open, the staff are very nice & friendly, but they are working with one hand tied behind their backs & dealing with your money is difficult, slow & not competitive with other banks.

Nick

Joined: 02 Nov 2004
Posts: 34535
Location: Hereford

Posted: Tue May 22, 12 8:16 am Post subject:

mochyn wrote:

I think those were seperate societies which were bought when the Abbey demutualised.

Which was a bad move, IMHO. Penny Outskirts and I both worked for Abbey in the 'good old days'!

Are there any Building Societies that haven't demutualised?

Brittania and Nationwide? Or am I mistaken?

Brittania is part of the Co-op/Smile.

mochyn

Joined: 21 Dec 2004
Posts: 24585
Location: mid-Wales

Posted: Tue May 22, 12 8:40 am Post subject:
Ah: there's a Britania in Oswestry. That could be the one for me. Ta, me duck.

judith

Joined: 16 Dec 2004
Posts: 22789
Location: Montgomeryshire

Posted: Tue May 22, 12 10:50 am Post subject:

mochyn wrote:

Are there any Building Societies that haven't demutualised?

The West Brom certainly hasn't. There is a branch in Welshpool.

Treacodactyl
Downsizer Moderator

Joined: 28 Oct 2004
Posts: 25795
Location: Jumping on the bandwagon of opportunism

Posted: Tue May 22, 12 11:18 am Post subject:

Nick wrote:

mochyn wrote:

Brittania and Nationwide? Or am I mistaken?

Brittania is part of the Co-op/Smile.

Brittania will be a bank then, and having a Smile account I wouldn't say the co-op offers the best account.

There's loads of Building Societies still about though, such as Nationwide. The Coventry BS & Derbyshire BS also spring to mind; a good place to check is the MSE and they also tell you which BSs share the same �85k compensation pot.

I'm a bit surprised more people who hate 'banks' don't use them.

Bebo

Joined: 21 May 2007
Posts: 12590
Location: East Sussex

Posted: Tue May 22, 12 11:26 am Post subject:
Must admit that they are always really helpful in our local Natiowde branch. However, when it comes to savings I'm a tart and will move stuff around to whereever doesn't look completely dodgy and has the best rate. Which is why Santander has a fair bit of my money - it generally has the best ISA interest rates and their bond rates are quite good too.

tahir

Joined: 28 Oct 2004
Posts: 45669
Location: Essex

Posted: Tue May 22, 12 11:27 am Post subject:
My mortage is with Skipton building society, seem quite sensible

gil
Downsizer Moderator

Joined: 08 Jun 2005
Posts: 18415

Posted: Tue May 22, 12 12:30 pm Post subject:
Leeds and Holbeck BS Market Harborough BS

Ren

Joined: 27 Jan 2009
Posts: 1782
Location: southwesterly

Posted: Tue May 22, 12 6:03 pm Post subject:
Yorkshire BS. Chelsea but they are part of above

john of wessex

Joined: 18 Jun 2007
Posts: 2130

Posted: Tue May 22, 12 6:21 pm Post subject:
Ecology Building Soiety & t'Marsden are both very good. If both from opposing countie!

sueshells

Joined: 20 Jan 2009
Posts: 690
Location: North Bucks

Posted: Tue May 22, 12 10:29 pm Post subject:

Rob R wrote:

john of wessex wrote:

I would not touch Santander, but only because it has a reputation for crap customer service

Well just steer clear of the Bletchley branch - I gave up trying to access my �9.52. I won't go into all the details. Suffice to say that the staff are drooling idiots and the bank is useless.

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